Your Top Questions Answered About Our Branded Cakes & Biscuits
At Print Cakes, we get asked lots of great questions about how our branded cupcakes and logo biscuits are made, stored, packaged, and delivered. So we’ve rounded up some of the most common ones right here — with a few extras to help you get the most out of your order!
Whether you’re ordering branded cupcakes for a client event, logo biscuits for staff treats, or custom corporate gifts for a big campaign, here’s everything you need to know.
❌ Are your cakes and biscuits mass produced?
No!
We can produce in large volumes, but our products are never mass-produced in the traditional sense. Each batch is baked using quality ingredients you'd find in your own kitchen:
- Real British butter
- Madagascan vanilla extract
- Whole milk
- Proper flour and sugar
We don’t take shortcuts, and we don’t compromise on taste. That’s why our logo biscuits and cupcakes taste as amazing as they look.
❌ Should I put them in the fridge?
Please don’t!
Putting cakes in the fridge can dry them out, and it makes biscuits go soft. Instead:
- Store your items in a cool, dry place
- Keep them in their original packaging or boxes
- Avoid humid environments
Proper storage helps keep your bakes fresher for longer — perfect for events, gifting, or sharing across multiple days.
❌ Do you print onto rice paper?
Nope — we’ve upgraded!
We used to use icing sheets, but now we print directly onto high-quality sugar paste for all our logo toppers. This means:
- Rich, vibrant full-colour prints
- A smooth, professional finish
- Great taste with every bite
This method is perfect for our branded cupcakes and logo biscuits, and it really brings your branding to life.
✅ Are the biscuits individually wrapped?
Yes, and beautifully so!
Every biscuit is hand-packaged in a recyclable crystal-clear bag — no flow wrapping here. It gives them:
- A premium presentation
- Excellent hygiene and freshness
- Optional plant-based plastic-free packaging available on request
✅ Are you a sustainable business?
Yes, sustainability is a core value at Print Cakes.
We work hard to reduce waste and make planet-friendly choices across the business. Here's how:
- All cardboard packaging is made from recycled board
- Our trays are made in the UK from recycled RPET and are fully recyclable
- We offer plant-based wrapping options
- We bake to order to reduce food waste
Want to know more? Visit our Sustainability page.
Yes — we offer delicious options for both vegan and made without gluten diets!
We believe everyone should be able to enjoy a tasty treat, whether it’s at a team celebration or a national campaign. That’s why we offer a growing range of inclusive options, including:
- Vegan logo cupcakes – light, fluffy, and 100% plant-based
- Made without gluten cupcakes – baked with real butter and no compromise on flavour 🧈
- Free-from branded biscuits – both vegan and made without gluten
All of our dietary-friendly products are baked separately with care to help avoid cross-contamination, though they are made in the same kitchen. If you're ordering for someone with a severe allergy, please get in touch so we can advise you.
✅ Is Print Cakes a woman-owned business?
Yes — and proudly so!
Print Cakes is an independent, woman-owned business set up by Helena, based in the North East of England. Founded by Helena Harford, we’ve grown from a creative idea in a home kitchen into one of the UK’s go-to bakeries for branded cupcakes and biscuits.
As a female-led company, we’re passionate about:
- Supporting other women in business
- Creating flexible roles for working parents
- Leading with creativity, quality, and care
When you buy from Print Cakes, you’re supporting a small business with big ambition — and a personal touch in every order.
✅ What’s your food hygiene rating?
We hold a 5★ Food Hygiene Rating — the highest possible score!
Your safety is our top priority. Our bakery is regularly inspected by the local authority, and we’re proud to consistently achieve the top score of 5 out of 5 for food hygiene standards.
This means:
- Our facilities are clean, safe, and well maintained
- We follow strict hygiene and food handling procedures
- Your branded cakes and biscuits are made to the highest standards
From mixing bowls to mailboxes — we take care every step of the way.
✅ Do you deliver outside of the North East?
Yes — we deliver nationwide!
While we’re based in Sunderland in the North East of England, we ship our branded bakes all over the UK using tracked DPD delivery. We regularly send:
- Corporate cupcakes to London offices
- Branded biscuits to trade shows in Birmingham
- Logo cakes to client celebrations across the country
Fast, secure, and always on time.
✅ Are there discounts available?
Yes! We offer quantity discounts.
The more you order, the more you save. Here’s how it works:
- Our branded cupcakes start at just 6 per box
- Discounts kick in as volumes increase
- We can bake thousands of cupcakes or biscuits to meet your needs
For larger or ongoing campaigns, get in touch for a custom quote or check out our bulk order options.
Why Choose Print Cakes?
- 🍰 Handmade with quality ingredients
- 📦 Eco-conscious packaging
- 🧁 Expert edible printing
- 🚚 Nationwide delivery
- 💼 Trusted by top UK brands like Pets at Home, Lloyds Bank, and Global Radio
Got more questions?
We’re here to help! Drop us a message via our Contact Us page, or give us a call — we love chatting about biscuits!
